Blogs

With the advent of our honorable Prime Minister Mr. Narendra Modi, there have been many changes in the country, not just for us common folks but for those working in the different government organizations too. Apparently, our prime minister is quite adamant on ensuing discipline of government employees. And this,…

Is your Sensitive Information at Data Centre SECURED and SAFE? Do Correct Hands have Access to your Information at Data Centre? Is Access to the Sensitive Information at Data Centres controlled SMARTLY?     Nowadays, safety and security of enormous and sensitive information at Data Centres is significantly a  prime…

Currently, it is being observed that large organizations are investing on appropriate software solutions that improve their productivity and security. Be it time-attendance, access control, payroll or HRMS – they wish to have complete automation process which reduces paperwork and saves time. There rises a question, whether the same applies…

An organization with excellent internal communication will run smoothly, allowing its members to progress toward a mutual goal, which will ultimately affect the quality of external communication – Scribendi, Effective Business Communication.   The quote stresses on the importance of regular and proper interaction amongst the internal workers. Since the…

The concept of the multichannel call center is doing rounds in the industry since 1997. However, there are very few companies who have completely understood it and have employed correct practices for implementation. Actually, a multichannel customer center is indeed a servicing organization that addresses, receives or responds to customer…