Retail

Overview
What Matrix Offers
Resources

Matrix Comsec is a trusted global provider of cutting-edge Security and Telecom Solutions for the Retail sector.

Our video surveillance solutions offer a cutting-edge retail security ecosystem that empowers you to centrally monitor multiple chain stores across different locations. By seamlessly integrating with Point-of-Sale systems, our solution detects frauds and minimizes loss prevention through real-time monitoring of transactions and cashier behavior. Additionally, our system allows for merchandise monitoring, providing comprehensive oversight of inventory and stock movements. In case of disputes, our solution enables easy playback and investigation of recorded footage, facilitating quick and accurate resolution of issues. In addition, our advanced biometric solutions cater to access control with advanced access features, attendance management, multi-site connectivity, centralized reporting, leave and holiday management, employee self-service, and integration with payroll systems. These solutions offer robust security measures and efficient management of personnel across defense establishments. Matrix Communication solution is a single-box solution that caters to all the needs of the retail industry. From increased customer engagement to streamlining business functions, a Matrix VoIP phone system for business does it all. It places the customer call directly to the reception, handles internal communication with ease to decrease communication costs, connects the head office to retail stores with one-touch access, and provides a scalable system for future growth.

Matrix Security and Telecom Solutions bolster retail operations, deterring thefts, ensuring safety, and enabling seamless communication for efficient store management and improved customer service.

What Matrix Offers

VIDEO SURVEILLANCE SOLUTIONS

Ensures a hassle-free parking experience for customers with real-time slot availability data
Instant alerts prevent unauthorized and haphazard parking, ensuring discipline and optimial space utilization
Automatic Number Plate Recognition (ANPR) accurately tracks vehicles entering and leaving the premises enhancing overall security measures
Integration with ticketing and payment systems streamlines operations, reducing customer wait times, enhancing customer experience

Secures high-value items with Missing Object Detection IVA, alerting employees if item gets misplaced or stolen
Get instant alerts on suspicious activities and prevent camera tampering with Tamper Detection IVA
Motion Detection and Intrusion Detection IVAs alert via video pop-ups aiding security personnel against theft attempts
Monitor shelves with higher FOV IP cameras, for better inventory management and swift restocking

Integrating IP cameras with POS systems, overlays item details and transactions, enhancing security and fraud detection
System triggers recording/alerts for voided transactions or suspicious purchases, improving loss prevention
Simplifies search and retrieving transaction-related video footage, aiding investigations and disputes
Monitors cashier behavior, flagging suspicious activities, deterring internal and external fraud

Supervise and monitor multi-location stores by clustering 20 NVRs and 1000+ cameras for enhanced security
Efficiently determine customer footfall and manage staff availability during peak hours
Prioritize staff and customer safety, preventing potential crimes and ensuring a secure environment
Enable remote monitoring beyond store business hours for enhanced security and 24/7 surveillance

Playback with single-click control options and Intelligent Video Analytic features for efficient investigation
System provides evidence lock, bookmark search, and clip export functions to capture and store crucial proofs easily
Secure handling and storage of evidence in live view and playback, enabling robust post-event analysis
Streamline evidence sharing with law enforcement or stakeholders, aiding investigations and reducing response time

ACCESS CONTROL AND TIME-ATTENDANCE SOLUTIONS

Automates attendance tracking, eliminating the manual effort and potential errors associated with paper-based systems
Reduces administrative costs and paperwork by generating accurate timesheets and attendance reports
Enables efficient scheduling and allocation of staff based on real-time attendance data, ensuring adequate coverage during peak hours

Tracks and measures employee working hours, allowing for accurate calculation of overtime and ensuring fair compensation.
Provides insights into attendance patterns and trends, enabling managers to identify and address productivity issues.
Streamlines leave management processes, automating time-off requests and approvals, and ensuring efficient allocation of leave credits.

Integrates seamlessly with payroll and HRMS systems, enabling accurate and timely salary calculations and payments
Generates comprehensive attendance reports and analytics, facilitating data-driven decision-making and workforce planning
Offers customizable reporting features to meet specific organizational requirements

TELECOM SOLUTIONS

The smart retail reception UC Client for PCs/Laptops offers a unified communication platform for efficient customer interactions and streamlined retail reception processes
Outlook integration enables direct calling through emails, enhancing communication efficiency by seamlessly integrating email contacts with calling functionality
Single click call management streamlines quick and emergency calling processes, enabling prompt and efficient communication
Quick connectivity to inter-departments facilitates seamless meetings and discussions
Sending SMS through PBX for notifications allows for instant and reliable communication, ensuring important updates reach recipients promptly and efficiently
Integration with the public address system and fire alarm enables emergency broadcast functionality, ensuring swift and effective communication during critical situations
Minimizing telephony costs while calling prospective employees for recruitment optimizes budget utilization, ensuring efficient communication without compromising quality

One-touch connectivity to finance/retail stores enables seamless access to sales data, trend analysis, and costing information for informed decision-making
Utilizing BYOD (Bring Your Own Device) during market visits/tours, as an office extension enables seamless communication and connectivity
Sending promotional SMS for scheme awareness through the in-skin GSM card of PBX ensures effective marketing communication
The advanced call capabilities encompass video calls, instant messaging, and conversation recording, facilitating efficient communication solutions
Corporate directory integration allows seamless contact selection from a centralized directory, simplifying communication and enhancing productivity within organizations
Tracking supplies by integrating third-party software enhances inventory management, ensuring accurate tracking and efficient supply chain operations
Audio conference calls streamline supply chain processes by facilitating communication between departments and suppliers, ensuring efficient collaboration and coordination

Quick connectivity to distributors and sales force on mobile extensions enables prompt resolution of payment issues, enhancing customer satisfaction
Faster operations are achieved through direct station selection keys, providing shortcut connectivity for quick and efficient communication
The SMDR (Station Message Detail Recording) feature assists in generating online and offline reports, allowing monitoring of call expenses for cost control and analysis
Call conference with marketing and management facilitates discussions on pricing structures and reforms, ensuring effective decision-making and alignment
Customer engagement is enhanced through the broadcast of store announcements using the public address system, ensuring effective communication with customers
Productivity is enhanced with advanced call management, enabling faster project completion through streamlined communication and efficient coordination

Multiple locations – head office, factory, and R&D center can be seamlessly connected using VOIP technology, enhancing communication and collaboration
Web-based remote management allows anywhere control over systems, empowering users to manage and monitor operations from any location
The ability to manage the system using the local language facilitates ease of use and enhances user experience
Redundancy minimizes downtime during power failures, ensuring uninterrupted operation and minimizing disruptions in critical situations
Secured login with HTTP/HTTPS protocols ensure encrypted and protected access, enhancing the security of user authentication and data transmission
The system is designed for easy management, making it efficient for mass deployments and simplifying administration tasks
User-friendly UI and installation wizard simplify the process of adding users, extensions, and classes of service, ensuring easy configuration and setup